Privacy Policy
This Policy explains what information the store uses to operate accounts, checkout, orders, support, fraud prevention, and customer communications.
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Scope
This Privacy Policy explains how TechnicianMarket handles personal information when you browse technicianmarket.com, create an account, submit a fitment or support request, place an order, receive communications, or otherwise interact with the store.
Information we collect
- Identifiers and contact information, such as name, email, telephone number, billing address, and shipping address.
- Order and commercial information, such as products viewed or purchased, order number, returns, warranty requests, and support history.
- Vehicle and fitment information that you choose to provide, such as year, make, model, trim, engine, modifications, and optional VIN details.
- Account information, preferences, saved items, and authentication records.
- Device, browser, IP address, log, security, cookie, and site-interaction information.
- Payment-related status and limited transaction information received from payment providers. Payment providers handle the payment credentials required for checkout according to their own terms.
- Communications, photographs, reviews, and other content you submit.
Sources of information
We collect information directly from you, automatically from your browser or device, from payment and fraud-prevention providers, from carriers and fulfillment partners, and from service providers that support store operations.
How we use information
- Operate the website, account, cart, checkout, order, payment, shipping, return, warranty, and customer-support functions.
- Confirm availability, detect errors, assess fitment questions, and communicate about orders.
- Prevent fraud, abuse, security incidents, and unauthorized transactions.
- Maintain records required for tax, accounting, warranty, dispute, and legal purposes.
- Improve navigation, product information, performance, accessibility, and customer experience.
- Send transactional communications and, where permitted, optional marketing communications that can be unsubscribed from.
- Comply with law, enforce agreements, and protect customers, the store, and others.
How information is disclosed
We may disclose information to payment processors, fraud-prevention providers, hosting and security providers, analytics providers, customer-support tools, email providers, carriers, fulfillment providers, manufacturers handling warranty claims, professional advisers, and government authorities when required or permitted by law.
We may disclose information in connection with a financing, merger, acquisition, reorganization, asset sale, or similar business transaction, subject to applicable law.
Sale, sharing, and targeted advertising
We do not sell personal information for money. Some state privacy laws define “sale,” “sharing,” or “targeted advertising” more broadly and may cover certain advertising or analytics disclosures. If our practices trigger an applicable opt-out right, we will provide the required method to exercise it.
Retention
We retain information for as long as reasonably necessary for the purposes described above, including order fulfillment, warranties, tax and accounting obligations, fraud prevention, security, disputes, and legal compliance. Retention periods vary by record type and applicable law.
Security
We use administrative, technical, and organizational measures designed to protect personal information. No internet transmission or storage system can be guaranteed completely secure. Use a unique password, protect your account, and contact us if you suspect unauthorized activity.
Your privacy choices and rights
Depending on your location and applicable law, you may have rights to request access, correction, deletion, portability, restriction, or information about certain disclosures; to opt out of certain sales, sharing, or targeted advertising; and to appeal a denied request.
Submit a request to support@technicianmarket.com. We may verify identity and authority before completing a request. We will not discriminate against you for exercising an applicable privacy right.
Children’s privacy
The store is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. If you believe a child provided information, contact us so we can investigate and take appropriate action.
Third-party services and links
Payment providers, carriers, manufacturers, social networks, and linked websites have their own privacy practices. This Policy does not control information handled independently by those third parties.
Policy changes
We may update this Policy to reflect operational, legal, or technology changes. The updated date appears at the top of the page. Material changes will be communicated when required by law.
Privacy contact
Privacy questions and requests may be sent to support@technicianmarket.com.
Need clarification?
Email customer support
Contact us before ordering when a detail matters.
Include the product SKU, vehicle details when relevant, and your order number if one exists. Do not email payment-card numbers, passwords, or other account credentials.